7-Day Exchange & Return Policy
If there’s something wrong with your order (defective product, incorrect order, damaged order,or not in love etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved,
then you can return the product to us with the order number on the packaging(The order number is very important on the packaging,because we need to return your money according the correct order number).

Of course we will be sending a replacement if you accept this way( just please tell us what new models you need). Please do not return anything before we review the case,our customer service team will review the request and will send further instructions.
SGPC reserves the right to refuse any return request, if the return is caused by malicious competitive business practices.
Disclaimer:You will be responsible for paying for your own shipping costs for returning your item(Unless the handcraft quality has problems).

Return & Exchange Service Procedure
Please contact SGPC support.We will process your return request within 48 hours.Please check your spam folder if you don't hear back from us prior to chasing us up as it might have gone into this folder. Please follow the instructions that are provided by our customer service representative.

Return Value
Money Back Guarantee, refunds will be returned to a bank account via the original method of payment within 7-15 days of approval. Purchases made online can be returned online and send the product to our address in US.
Or to register a return online ,Contact the client service. Register your returns online by connecting to your SGPC account.

Items purchased with PayPal can be returned online or exchanged at a self-supporting store. Due to a 5% fee incurred when using payment tools, if the order has been completed, this fee will be borne by the seller. If a refund is requested due to reasons attributable to the buyer, the fee will be borne by the buyer, hence the refunded amount received by the buyer will be lower than the payment amount. We appreciate your understanding.
Prepare the package : Put the item in the original package and place it with the original receipt.
Delivery of packages to UPS : Unload your packages at the UPS store or collection point.
Inquiries the client service.

Important Disclaimer
Please contact our Customer Support Team to ask for before returning.
The complete original packaging box is required when returning the goods so as not to affect our secondary sales.
Handcraft color in reality may differ from what you see on the website, due to light, varying screen resolutions, and photo backgrounds.

Return Office Address
3929 n. oak twig ln. Covina, CA, 91724.
Tel：1-626-620-1168